Important Info

Dear customer
Welcome to ShipAIM.
ShipAIM is committed to providing competitive products and services to a wide range of sellers and users.
Here are some brief Q&A questions:
1. Who is responsible for paying tariffs and VAT
Customs duties and VAT are paid by the customer, and you can pay before the goods are shipped or after the goods arrive at the local customs
What is the difference between standard seller shipping and ShipAIM consolidation shipping
Standard seller shipping: Short processing time of one day, high cost
ShipAIM consolidation: The processing time and steps are slightly cumbersome, and the cost is very competitive.
3. Who is responsible for the warranty and return of the product
The warranty is the responsibility of the manufacturer. Returns that are not due to product quality issues or the wrong shipment are the responsibility of the buyer. Returns caused by other circumstances are arranged by the manufacturer and ShipAIM
I see that you have a large number of warehouses in various countries. Are the goods sent to me from these warehouses
No, these warehouses are storage services we provide for sellers on various websites or e-commerce platforms. The vast majority of the goods you purchase on ShipAIM are shipped directly from China.
Can I enjoy ShipAIM's services as both an individual buyer and a seller on an e-commerce platform
Of course it's possible. You can refer to ShipAIM's website directory.
6. I want to purchase certain Chinese products, but your website does not provide them. Is there any way to help me?
You can use ShipAIM's DaiGou service. We can purchase any legal and compliant products for you.

For more information, please refer to the Help Center

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