Help Center

How Can I Trace My Order?

You can follow your order both during processing and after it has left our warehouse
Processing: You can check the status in “My Orders” page in your ShipAIM account.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the website in which you can trace your order at. Tracking information is also available in your Order Details page.

How Do I Change My Delivery Address?

Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( or email to shipaim.com) Immediately!

What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?

ES Warehouse Express shipping 3-7 business days can be delivered to ES & other EU countryies
The transit time depends on where you’re located and where your package comes from. The shipping times are a general guide and do not apply to some remote areas. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible.

Remote Areas – Delivery

Can couriers deliver to remote areas?
Yes, wherever you are, we will be able to deliver the products to you.
FedEx or DHL might in some cases apply a nominal “remote area charge”. This is very rare but can happen when your delivery address is too far from the main logistics centers.
If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $45 to cover the remote shipping fees from FedEx or DHL. However, if you do not want to pay any additional fees, we would suggest that you ship your order with Standard Shipping. We will refund you the difference in shipping fee.

Is Shipping Included in The Prices?

If products are marked “free shipping”, then you will do not need to pay for shipping cost. Free shipping to the whole world.

For products without “free shipping”, Prices vary depending on product, location, shipping method and warehouse. You can check the cost on every product page.

1. Ensure you have selected the correct shipping country in the “Ship to tab” at the top of the page.
2. Choose shipping method after select the items
3. Go to checkout. You will see the shipping cost:

How Do I Cancel An Order?

Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service or email to shipaim.com!

 My order wasn’t shipped 7 days after payment

Please verify that your payment is confirmed and none of the items are back ordered or sold out. If the issue is still there then please contact us via Live Chat or email to shipaim.com.

1. We have different warehouses, we will not combine them together and will ship from the correct warehouse separately.
2. The items are overweight and need to ship in different packages.
3. The item is out of production or stock for a long while, we may ship the rest to you 3 first. Usually in this case, we will send email to you.

Please check your email and let us know you would change to other item or get the refund.

WHY IS MY ORDER STILL IN THE PROCESSING STAGE SEVERAL DAYS AFTER ORDER COMPLETION?

If your order is still in the processing stage 48 hours after payment, it means that some items in your order are out of stock. We usually need 2-5 days to restock these items. If you still have concerns about your order, please contact us to check for you directly via Live Chat or email to  shipaim.com!

HOW DO I CANCEL MY ORDER?

1. If the order payment status is “Pending”, you can contact us to help you to change it to “Canceled”
2. If the order has already been paid but is not shipped out yet, you can contact us to cancel the order and get a full refund.
3. If the order has already been sent out, we cannot help you to cancel the order. You may choose to send back the unopened products after you’ve received

them and we will refund the money upon our receipt of the returned item(s).

* Please note that “shipaim.com does not pay the return shipping cost on returned items, and we aren’t also responsible for goods lost during shipment when no tracking service has been supplied.” After receiving the returned goods, we will process your refund within 1-3 business days.

MY ORDER IS NOT IN MY SHIPAIM ACCOUNT.

There are two reasons why an order might not appear in your Order List.

1. The payment system encountered an error when you placed the order;
2. You placed your order as guest (without logging in to a ShipAIM account first).

If you encounter any of the above situations, don’t worry. First, make sure that you have completed your payment by checking your PayPal account for the payment information. Then contact us by providing the transaction ID, invoice ID or your PayPal email address and our customer service center will resolve the issue.

Items Are Missing From My Order, What Can I Do?

Possible reasons:
Order Split Shipped: Check your order whether it has not been split shipped. Contact our Customer Service.
Ordered from different warehouses: If you ordered from 2 different warehouse the order will have multiple shipments.
ShipAIM made a mistake: On rare occasions an item maybe missed during packaging.
Parcel damaged or items removed: The package seems modified or damaged and items may have fallen out.

If you have checked, there is still something missing. Take photos of what has arrived and email what is missing to our Customer Service at shipaim.com, including your order number and a copy of the parcel declaration.

What is RMA?

RMA is short for Return Merchandise Authorization. Customers who want to return item(s) are required to apply for a RMA. Once the RMA is authorized, customers could return the item(s) by printing the return address on the label.

How do I return an item?

Please contact our customer service via email to  shipaim.com to help if we can solve the problem together first. In most cases, items can be returned within 45 days.
Please contact us before returning the item, or we will refuse to deal with it.

My Products Have Stopped Working Correctly

If you encounter quality issues within the warranty period you will be covered. Learn all about the warranty procedure. Every product has a specific warranty period. If it is not stated in the product listing, contact us via email to  shipaim.com.
If it is outside of warranty we may still be able to offer repairs or replacement parts.

I received an incorrect item.

1. Please contact us by telling the order number and the details you received.
2. Our Customer Service team will respond to you within 24 hours.
3. Once Customer Service confirms an item is incorrect, we will either refund you or dispatch an alternative item (if applicable and available). ShipAIM will decide whether you need to return the wrong product or not and compensate the return shipping fee once when we receive it.

An item was damaged during shipping.

If your item was damaged during shipping, you are eligible for a refund after reject it. When requesting your refund, please be ready to provide Customer Service with graphs clearly showing the problem with the item and its courier number as soon as possible. Please also provide “Proof of Damage” documentation from your courier.

Item is not as described.

If the items received are not the one you ordered or not as described, you can choose to keep the item at a discounted price or request a replacement after reject it by contacting us at shipaim.com.

What’s the ShipAIM product warranty?

Yes, everything you buy from ShipAIM has a guarantee of quality and will exactly match the description on the website.
Factories that supply ShipAIM are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team.
We double-check the contents of all orders carefully before dispatch to our customers.
You can be confident about ordering from ShipAIM just as much as any western retailer.

All warranties start from the date of receiving the product. If the product malfunctions within the warranty period, any free repairs need to be confirmed with the manufacturer through customer service. The customer is responsible for the return shipping cost, while ShipAIM will cover the shipping cost to send the repaired item back to the customer.

1. 12 months Manufacturer`s Repair Warranty for defective items (excluding items damaged or misused after receipt, and problems caused by logistics). Categories includes LEDs & Flashlights, Computers & Networking, Cameras & Photo Accessories, Musical Instruments, Car Accessories, Video Accessories, Beauty and Health Gadgets, Game Accessories and other electronics, etc.
   And there are some categories that have no warranty, such as Jewelry, Wallpapers, Cross-Stitch Embroidery, Decorative Paintings, Bedding, Bath, Home Textile, Stationeries and RC Models. Sports accessories usually are within 2 months warranty.
2. Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect  is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
3. Right Of cancellation Unless one of the exceptions listed below applies, you can cancel your order without giving any reason within 14 days from the day on which you receive the goods purchased or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (e.g. CD or DVD).You must send your communication before the 14 days’ cancellation period has expired and return the item.Exceptions To The right of cancellation does not apply to:· the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;· the delivery of sealed audio or video recordings or of sealed software if unsealed by you after delivery;· the supply of goods made to your specifications or clearly personalized;· the supply of goods which may deteriorate or expire rapidly;· the supply of digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;· the delivery of newspapers, journals or magazines with the exception of subscription contracts;

Does ShipAIM check the products before shipping them to me?

Yes, for sure.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If an item is found defective in our QC test, it will be returned to the supplier / factory. So please don’t worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.

What should I do if my items arrived damaged?

Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.

If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact ShipAIM immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate ShipAIM, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to ShipAIM in order for us to send out a new piece.

What should I do if my products go broken after a period of use?

If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period (If it is not stated in the product listing, contact us via email to [email protected]).

In this case, please kindly provide us with proof as below:

1. The photos of original ShipAIM package with front and back sides
2. The photos or video of the defective item(s)
3. The photos, video or screenshot showing the malfunction of the defective item(s)

We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and ShipAIM is responsible for the shipping costs of arranging reshipment by air mail.

Warranty Exemptions and Notes

1. 1. Product degradation through wear and tear, along with breakage/damage during use, is solely the customer’s responsibility and is not covered by our warranties.
   2. If the customer has damaged/misused the item(s), the product’s warranty is immediately rendered void. No compensation is available in such cases. However, customers are welcome to contact us to purchase replacement or spare parts (if applicable). We will charge the original value of the components and a shipping fee to dispatch them.

The customer voids the warranty if they:

1. 1. Flash the firmware of a device or root a device
   2. Open the body in an attempt to fix the device
   3. Modify, remove, customize, or swap parts of the product
   4. Use the device in a way that it is not originally intended for
   5. Continue to use the item once a fault occurs and causes more damage
2. All returns must first be authorized by ShipAIM Support team prior to return. If the customer has returned the package without prior authorization (R.M.A form), sends to the wrong address, returns an incorrect item, or submits an empty box, there will no compensation permitted in such cases.

Special Notes:

1. Except for DOA (Dead on Arrival) cases, the customer will be responsible for the return shipping cost of the item for any other reasons.
2. During the return shipping, the customer is responsible for any and all customs charges, excise duties or tariffs during the item return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. ShipAIM will ship the item to the customer via Flat Rate Shipping by default. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. Please pay attention to the return message, once the show sign, please contact us again
5. The customer will be responsible for any costs incurred for product repairs or resending of parts due to incorrect usage, including shipping fees.

Welcome to www.SHIPAIM.COM! These Terms of Use describe the terms and conditions applicable to your access and use of the website at www.SHIPAIM.COM(referred to as “Site”. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your” or “User” hereinafter) and the SHIPAIM.COM entity listed below (referred to as “we”, “our” or “SHIPAIM.COM” hereinafter).

Application and Acceptance of the Terms
Your use of the Site and SHIPAIM.COM’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy and any other rules and policies of the Site that SHIPAIM.COM may publish from time to time. This document and such other rules and policies of the Site are collectively referred to below as the “Terms”. By accessing the Site or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Site if you do not accept all of the Terms.
You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with SHIPAIM.COM, or (b) you are not permitted to receive any Services under the laws of France or other countries / regions including the country / region in which you are resident or from which you use the Services.
You acknowledge and agree that SHIPAIM.COM may amend any Terms at any time by posting the relevant amended and restated Terms on the Site. By continuing to use the Services or the Site, you agree that the amended Terms will apply to you.
If SHIPAIM.com has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the Services or the Site.
You may be required to enter into a separate agreement, whether online or offline, with SHIPAIM.COM or our affiliate for any Service (“Additional Agreements”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned.
The Terms may not otherwise be modified except in writing by an authorized officer of SHIPAIM.COM.
SHIPAIM.COM. does not sell products to consumers within the state of Illinois,United States. If you are a consumer from the state of Illinois intending to make a purchase from SHIPAIM.COM.,please be aware that SHIPAIM.COM. does not intend to solicit for sale,market,sell,or deliver any products into the state of Illinois. Any attempts to place an order from the state of Illinois will be automatically canceled.

Users Generally
As a condition of your access to and use of the Site or Services, you agree that you will comply with all applicable laws and regulations when using the Site or Services.
You agree to use the Site or Services solely for your own private and internal purposes. You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the Site (the “Site Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with SHIPAIM.COM, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from SHIPAIM.COM is prohibited. Use of any content or materials on the Site for any purpose not expressly permitted in the Terms is prohibited.
You must read SHIPAIM’s Privacy Policy which governs the protection and use of personal information about Users in the possession of SHIPAIM.COM and our affiliates. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy.
SHIPAIM.COM may allow Users to access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties’ web site. You are cautioned to read such web site’ terms and conditions and/or privacy policies before using the Site. You acknowledge that SHIPAIM.COM has no control over such third parties’ web site, does not monitor such web site, and shall not be responsible or liable to anyone for such web site, or any content, products or services made available on such web site.
You agree not to undertake any action to undermine the integrity of the computer systems or networks of SHIPAIM.COM and / or any other User nor to gain unauthorized access to such computer systems or networks.
You agree not to undertake any action which may undermine the integrity of SHIPAIM’s feedback system, such as leaving positive feedback for yourself using secondary Member IDs or through third parties or by leaving unsubstantiated negative feedback for another User.
By posting or displaying any information, content or material (“User Content”) on the Site or providing any User Content to SHIPAIM.COM or our representative(s), you grant an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to SHIPAIM.COM to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, translate, create derivative works, and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner and for any purpose which may be beneficial to the operation of the Site, the provision of any Services and/or the business of the User. You confirm and warrant to SHIPAIM.COM that you have all the rights, power and authority necessary to grant the above license.
SHIPAIM.COM. does not sell products to consumers within the state of Illinois,United States. If you are a consumer from the state of Illinois intending to make a purchase from SHIPAIM.COM.,please be aware that SHIPAIM.COM. does not intend to solicit for sale,market,sell,or deliver any products into the state of Illinois. Any attempts to place an order from the state of Illinois will be automatically canceled.

Member Accounts
User must be registered on the Site to access or use some Services (a registered User is also referred to as a “Member” below). Except with SHIPAIM.COM’s approval, one User may only register one member account on the Site. SHIPAIM.COM may cancel or terminate a User’s member account if SHIPAIM.COM has reasons to suspect that the User has concurrently registered or controlled two or more member accounts. Further, SHIPAIM.COM may reject User’s application for registration for any reason.
Upon registration on the Site, SHIPAIM.COM shall assign an account and issue a member ID and password (the latter shall be chosen by a registered User during registration) to each registered User. An account may have a web-based email account with limited storage space for the Member to send or receive emails.
A set of Member ID and password is unique to a single account. Each Member shall be solely responsible for maintaining the confidentiality and security of your Member ID and password and for all activities that occur under your account. No Member may share, assign, or permit the use of your Member account, ID or password by another person outside of the Member’s own business entity. Member agrees to notify SHIPAIM.COM immediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your account.
Member agrees that all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any services, sending emails using the email account or sending SMS) will be deemed to have been authorized by the Member.
Member acknowledges that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, “multiple use”), may cause irreparable harm to SHIPAIM.COM or other Users of the Site. Member shall indemnify SHIPAIM.COM, our affiliates, directors, employees, agents and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of your account. Member also agrees that in case of the multiple use of your account or Member’s failure to maintain the security of your account, SHIPAIM.COM shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate Member’s account without liability to Member.
SHIPAIM.COM. does not sell products to consumers within the state of Illinois,United States. If you are a consumer from the state of Illinois intending to make a purchase from SHIPAIM.COM.,please be aware that SHIPAIM.COM. does not intend to solicit for sale,market,sell,or deliver any products into the state of Illinois. Any attempts to place an order from the state of Illinois will be automatically canceled.

Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY SHIPAIM.COM ON OR THROUGH THE SITES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND SHIPAIM.COM HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHIPAIM.COM MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES; SHIPAIM.COM DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITES DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND SHIPAIM.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITES.
Any material downloaded or otherwise obtained through the Site is done at each User’s sole discretion and risk and each User is solely responsible for any damage to SHIPAIM’s computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from SHIPAIM.COM or through or from the Site shall create any warranty not expressly stated herein.
Each User hereby agrees to indemnify and save SHIPAIM.COM, our affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User’s use of the Site or Services (including but not limited to the display of such User’s information on the Site) or from your breach of any of the terms and conditions of the Terms. Each User hereby further agrees to indemnify and save SHIPAIM.COM, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User’s breach of any representations and warranties made by User to SHIPAIM.COM, including but not limited to those set forth in Section 5 hereunder.
Each User hereby further agrees to indemnify and save SHIPAIM.COM, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that SHIPAIM.COM is not responsible and shall have no liability to you, for any material posted by others; including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. SHIPAIM.COM reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with SHIPAIM.COM in asserting any available defenses.
SHIPAIM.COM shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following.
the use or the inability to use the Site or Services;
any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Site;
unauthorized access by third parties to data or private information of any User;
statements or conduct of any User of the Site;
any matters relating to Services however arising, including negligence.
The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not SHIPAIM.COM has been advised of or should have been aware of the possibility of any such losses arising.

Trademark,Copyright and Patents

All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of SHIPAIM.COM or its content suppliers and protected by international copyright laws. The use of any SHIPAIM.COM trademark or service mark without our express written consent is strictly prohibited.

Force Majeure

Under no circumstances shall SHIPAIM.COM be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

General Provisions
Subject to any Additional Agreements, the Terms constitute the entire agreement between you and SHIPAIM.COM with respect to and govern your use of the Site and Services, superseding any prior written or oral agreements in relation to the same subject matter herein.
SHIPAIM.COM and you are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.
If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
SHIPAIM.COM’s failure to enforce any right or failure to act with respect to any breach by you under the Terms will not constitute a waiver of that right nor a waiver of SHIPAIM.COM’s right to act with respect to subsequent or similar breaches.
SHIPAIM.COM shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms to any person or entity (including any affiliates of SHIPAIM.COM). You may not assign, in whole or part, the Terms to any person or entity.
Any dispute relating in any way to your visit to SHIPAIM.COM or to products or services sold or distributed by SHIPAIM.COM or through SHIPAIM.COM shall be submitted to CIETAC, United Kingdom Sub-Commission for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The number of arbitrators shall be one; The place of arbitration shall be United Kingdom; The language to be used in the arbitral proceedings should be English.The arbitral award is final and binding upon both you and SHIPAIM.
SHIPAIM.COM. does not sell products to consumers within the state of Illinois,United States. If you are a consumer from the state of Illinois intending to make a purchase from SHIPAIM.COM.,please be aware that SHIPAIM.COM. does not intend to solicit for sale,market,sell,or deliver any products into the state of Illinois. Any attempts to place an order from the state of Illinois will be automatically canceled.

Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country.
Electronic items are the most commonly taxed items, if you are ordering a phone or tablet we strongly recommend you to check.
ShipAIM can’t give you advice or information about tax rates and customs charges in your country.
We advise you to find out about the local regulations prior to ordering from us. You can also request a low value declaration to help avoid any taxes.

Please note that ALL import taxes / duties are the buyer’s responsibility. ShipAIM is not responsible for any tax invoice charged on its products.

How Can I Find Out About My Local Import Tariffs?

Every country is different; our advice is checking with your local council, post office or government tax department. A search online may provide the insight you need to find out what the tax is likely to be.

Can ShipAIM Declare The Goods At A Low Value?

Sometimes, we will do our best to help you with import regulations. If you find out the import tax situation in your country and you believe there are ways to minimize the taxes you have to pay, we are happy to follow your instructions regarding labeling, packing, declarations and invoices. Special requests can be made by explaining the situation using the online comments box during the checkout process. Or, if you need advice about whether a particular declared value is possible before you pay, you should “contact us” (via Live Chat or email to [email protected]), We will then look at the contents of your order and your country and assess what value is appropriate.

Can ShipAIM Always Declare A Low Value?

If your order value is large or contains many items or certain electronic items it is not possible to declare the order as low value.