*This price includes peak season surcharges and does not include fuel surcharges
Online delivery time: transfer order issued on the day of delivery, pick-up in Shenzhen, online on the day of warehouse release

  1. Weight mode: (length x width x height) cm/5000. The total chargeable weight of a single shipment of multiple items is calculated based on the actual weight and volumetric weight of each package in the waybill, whichever is greater. If it is less than 0.5KG, it will be counted as 0.5KG, and if it exceeds 0.5KG, it will be counted as 1KG. The chargeable weight of each package is the sum of the chargeable weights of each package. For example, if there are three items in a single shipment, the following information will be provided:
    Actual weight, volume weight, billing weight
    The first shipment is 15.1KG, 8.1KG, and 15.5KG
    The second item weighs 10.1KG, 20.1KG, and 20.5kG
    The third item weighs 20.6KG, 16.6KG, and 21.0KG
    So the total chargeable weight of this shipment is: 15.5+20.5+21.0=57KG
  2. Only accepted: Electronic cigarette products, additional fees will be charged based on the larger amount
    【1】 The outer box and inner packaging of the product are marked with diamond shaped tags, and sensitive patterns such as skull heads are charged an additional 1 yuan/KG (minimum charge is 30 yuan/ticket). The cannabis leaf logo is rejected.
    【2】 Pure e-liquid, pure e-liquid cartridges add 5 yuan/KG (minimum charge 150 yuan/ticket), pure e-liquid capacity does not exceed 100ML/bottle
    【3】 Pure tobacco rod with e-liquid, equipped with e-liquid for an additional 2 yuan/KG (minimum charge of 30 yuan/ticket), with a maximum e-liquid capacity of 60ML/bottle
    Note: Pure batteries, counterfeit products, and other prohibited items are not accepted. Please declare truthfully and do not falsify or conceal information. Otherwise, a fine of 1000-5000 yuan will be imposed if discovered;
  3. Weight and volume restrictions: Settlement for multiple items per ticket cannot be less than 6KG, and any amount below 6KG will be charged as 6KG; The minimum weight for actual weight is 22KG, the minimum weight for volume weight is 25KG, and the minimum weight for settlement of multiple items per ticket is 27KG
    [Additional fee]
  4. Remote Area Surcharge: Express shipments to remote areas from the destination will incur a remote area surcharge of 5.6RMB/KG, with a minimum charge of 269RMB per ticket. The remote area surcharge will also include fuel
  5. Change delivery address handling fee (no fuel surcharge required): RMB 94/piece for Hong Kong channel, up to RMB 273/ticket; Mainland channel RMB 73/piece, up to RMB 280/ticket; Applicable to the following situations, notification is valid within 6 months:
    【1】 The city, postal code, country, or detailed address information of the recipient's address is incorrect or incomplete, resulting in the shipment not being successfully delivered.
    【2】 The recipient has moved away from the delivery address on the waybill and the hotel where the recipient is located, resulting in the unsuccessful delivery of the goods.
    【3】 The recipient has resigned from the shipping company listed on the waybill, and this company has refused to sign for the shipment.
    【4】 If there are two deliveries to the destination country (including customer pickup)
    Note: Before shipping the goods, the shipper must strictly verify whether the recipient's address is correct and complete. Otherwise, any handling fees and shipping fees (if any) incurred for changing the delivery address will be borne by the shipper. Please be informed!
  6. Free residential delivery fee
  7. Additional handling service fee: If any of the following conditions are met, UPS will charge customers an additional fee of 108 yuan/piece * fuel for each package, which will not be charged again:
    【1】 Any item packaged in a metal or wooden shipping container.
    【2】 Any cylindrical object that has not been fully wrapped in corrugated paper, such as drums, buckets, or tires.
    【3】 Any package with the longest side exceeding 118 centimeters (including 118 centimeters) or the second longest side exceeding 74 centimeters (including 74 centimeters) in length.
    【4】 Any single item of goods with a weight exceeding 24KG (including 24KG, a weight of 23.1kg is also considered 24KG)
    【5】 The average weight of each package in any shipment exceeds 24 kilograms, and the individual weights are not clearly listed on the source documents or documents generated by the UPS automatic shipping system used.
  8. Additional fee for large packages: If the package length plus circumference [(2 x width)+(2 x height)] exceeds 295 centimeters but does not exceed the UPS size limit of 395 centimeters, it will be considered a "large package" with a minimum chargeable weight of 40KG. An additional fee of 527 yuan/piece * fuel will be charged. When UPS charges a large package surcharge to customers, no additional handling service fee will be charged at the same time.
  9. Customs prepayment: The handling fee is 150 yuan/ticket, and the amount of customs duties will be refunded or supplemented based on the final UPS bill.
  10. Saturday delivery service: RMB88 * fuel
  11. Return handling fee: For shipments returned to Hong Kong due to recipient refusal or other reasons, UPS will charge an additional return handling fee of 67RMB/ticket * fuel in addition to the normal return shipping fee, which will be borne by the sender.
  12. All electronic cigarette products must be declared for export (120 yuan/ticket), with default payment for customs clearance. If general trade customs clearance is required, please select it in the order
  13. Extra Name Surcharge: For goods shipped to the United States, an additional fee of 25RMB per item will be charged if there are more than 3 declared names on the invoice. For goods sent to Canada, an additional fee of 35RMB per item will be charged for exceeding 5 declared product names on the invoice.
    【 Channel related 】
  14. Channel restrictions:
    【1】 UPS will refuse to accept packages that meet any of the following conditions:
    ① The longest edge of any package exceeds 270CM (inclusive);
    ② The circumference of any package, (width+height) * 2+length exceeding 395CM (inclusive)
    ③ Any package with a chargeable weight exceeding 70KG (inclusive)
    【2】 European countries require EORI numbers for shipping, and if shipping through Amazon, customs duties must be prepaid;
    【3】 Electronic products from EU countries must carry the CE mark, otherwise they will be returned, destroyed or confiscated without notice, and all costs incurred will be borne by the sender.
    【4】 When declaring invoices: the product name should be detailed (material, purpose, and composition of the textile), and accessories or parts cannot be declared; There is a correct customs code (8 digits). If the declared value of goods from Mexico exceeds USD1000, a certificate of origin must be provided;

Note: Hong Kong Customs Code Query Website: http://www.censtatd.gov.hk/trader/hscode/index_tc.jsp

  1. If the destination customs determines that the goods are branded goods, or have CE, Bluetooth, HDMI, FDA, FCC, Lacey Act, DOT certification issues, or if the goods belong to local anti-dumping goods or do not meet the import requirements of the destination country, the customer needs to provide the corresponding authorization letter or certification report. If the inability to provide results in the goods being detained or even returned, all responsibilities and related expenses will be borne by the sender
  2. Prohibited items:
    【1】 In response to the widespread illegal and irregular behavior in the market, such as intentionally releasing CDs, cigarettes, and first - and second tier counterfeit goods, a fine of RMB 10000 (10000.00) and confiscation of all deposits will be imposed for each case discovered, and legal responsibility will be pursued.
    【2】 If there are any violations of battery goods or dangerous packaging boxes due to negligence during the inspection, which are discovered by our company or complained by UPS, a fine of 1000 yuan/ticket will be imposed
    【3】 UPS prohibits the transportation of goods that are live, undeclared, counterfeit, or prohibited, resulting in the inspection, seizure, and destruction of the goods. A minimum fine of 1000 RMB per ticket will be imposed, and the shipping fee will not be refunded! And the responsibility for the related consequences shall be borne by the shipper! For items returned after being handed over to UPS warehouse in Hong Kong, a return fee of RMB 1200 per shipment will be charged (if UPS discovers counterfeit labels, liquid powders, etc.). Please declare truthfully!
    【4】 UPS non compliant fees (such as serious prohibited items, boxes packaged in pure electric DG for general cargo), a fine of 1167 yuan per item, for non compliant shipments. Only charge for non compliant packages. (Example: 12 out of 100 packages are non compliant, using 12X1167=14004), no return service is provided, customers need to arrange their own transportation to the building collapse for retrieval and return
    【5】 Prohibited item fines: If fines are incurred due to customs clearance of goods at the destination, they will be charged according to the UPS bill
  3. Regarding returns and return fees: Any costs incurred for overseas returns due to customs clearance issues, address issues, or recipient issues will be borne by the sender. The return fee will be based on the UPS invoice, which is valid for 6 months after the invoice is returned!
  4. Compensation related: In case of loss, damage, or compensation during the transit of goods, the compensation amount will be based on UPS's compensation amount, which will not exceed USD100.
  5. Disclaimer:
    【1】 If there is any delay or partial loss (except for partial loss within a box, and full box loss) or damage using this pricing channel, no compensation service will be provided!
    【2】 Fragile, moisture sensitive, and other items that require special packaging or handling shall be packaged by the sender themselves. UPS will not provide compensation for partial damage, loss, or delay. Customers are advised to purchase insurance on their own;
    Natural terms: By using this quotation, your company is deemed to agree with the attached terms of this quotation without any objections. For matters not listed above, the actual notification from the agent shall prevail!


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